Refund policy

Returns & Exchanges Policy

We accept returns or exchanges within 30 days of purchase. Items must be returned in like-new, unused condition.

How to Request a Return or Exchange

• Contact us through our Contact Form with your order number and the reason for your return or exchange

Refunds and Exchanges

After we receive your item, we will Issue a refund to the original payment method or ship your requested exchange

• Refunds apply to the product price only. Original shipping charges are non-refundable.
• Customers are responsible for return shipping costs unless the item was defective, damaged, or sent in error.

Non-Returnable Items

Custom, personalized or Final sale items are not eligible for return or exchange.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us right away and include a photo of the issue. We will arrange a replacement or refund at no additional cost.

Return Shipping Address

Once your return is approved, you can mail the item to:

T.F. Co Straps
PO Box 62
Rockford, TN 37853